Effective Date: August 24, 2026
Carrier Direct Transport LLC ("Carrier Direct Transport LLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our business, services, website, or communications.
We may collect information you voluntarily provide to us, including:
Name
Phone number
Email address
Pickup and delivery information
Transportation or service details
Billing and payment information
Information provided when contacting us
Other information necessary to provide our services
We may also collect certain technical information when you interact with our website or online services.
We may use personal information to:
Provide and manage transportation services
Communicate with customers
Schedule and coordinate services
Respond to questions and requests
Send service-related notifications
Send SMS/text messages when you have provided appropriate consent
Process payments and transactions
Improve our services
Prevent fraud or unauthorized activity
Comply with applicable laws and legal obligations
If you provide your phone number and opt in to receive SMS/text messages from Carrier Direct Transport LLC, we may use your phone number to send service-related and, where applicable, marketing text messages.
We do not sell or rent your mobile phone number to third parties for their own marketing purposes.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at 954-552-3029 or maksimvorontsov111@gmail.com.
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
We may share personal information with trusted service providers that help us operate our business, including providers involved in communications, technology, scheduling, payment processing, and other business functions.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, employees, or others.
Our website or online services may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and improve our services.
We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.
You may contact us to request access to, correction of, or information about certain personal information we maintain about you, subject to applicable law.
You may also opt out of marketing communications by following the instructions provided in those communications.
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Carrier Direct Transport LLC
4055 S RTE 59, Suite 103
Naperville, IL 60564
Phone: 954-552-3029
Email: maksimvorontsov111@gmail.com